Tag Archives: 311 APP

City of Houston Introduces All-New 311 Help & Info Smartphone App

Smartphone App Launch and Redesigned Website are Only the Beginning of Numerous Upgrades to Come

January 29, 2013 — Today, Mayor Annise Parker joined the City of Houston’s 311 Help & Info to launch the all-new 311 Smartphone app. The Smartphone app is the newest addition to 311’s entirely new design focused on maximizing citizen engagement.

“I am excited to join 311 today to announce the redesigned 311 Help & Info,” said Mayor Parker. “The old 311 was inefficient and failed to meet Houston’s needs. The new 311 is a completely transformed entity which places focus exactly where it should be; on the customer. Today, Houstonians can reach 311 through a variety of channels that are convenient and easy to use.”